Shipping policy

Effective Date: November 10, 2026

Welcome to wearvibehub.com. We are committed to providing a smooth, reliable, and convenient shopping experience to all our customers. This Shipping Policy explains how we process, dispatch, deliver, and manage orders placed through our website.

By placing an order on wearvibehub.com, you agree to the terms and conditions mentioned in this Shipping Policy. We encourage you to read this policy carefully before completing your purchase.

1. Business Information

Website: https://wearvibehub.com
Store Name: Wear Vibe Hub
Business Category: Fashion Apparel
Email: wearvibehub@gmail.com
Phone: +91 8436247527
Business Address: BADULIA, P.O:- SAGRAI, P.S:- KHANDAGHOSH, DIST.- PURBA BARDHAMAN, West Bengal, India – 713424
GST Number: 19AIAPR8299N1Z6

For any questions or concerns regarding shipping and delivery, customers can contact us using the information provided above.

2. Order Processing Time

At wearvibehub.com, we aim to process all successfully placed orders as quickly as possible.

  • Orders are generally processed within 1–3 business days after confirmation.

  • Orders placed on Sundays or public holidays may be processed on the next working day.

  • Order processing includes payment verification, product availability checks, packaging, and shipment preparation.

  • Customers may receive an order confirmation through the contact details provided during checkout.

  • In case of unexpected delays, product availability issues, or verification requirements, processing may take additional time.

Please note that order processing time is different from the actual shipping and delivery time.

3. Shipping and Delivery Time

We aim to deliver products safely and within a reasonable timeframe.

Estimated delivery timelines are:

  • Within West Bengal: Approximately 3–7 business days.

  • Other Indian States: Approximately 5–10 business days.

  • Remote Locations: Approximately 7–15 business days.

These are estimated timelines and are not guaranteed delivery dates. Actual delivery time may vary depending on the customer's location, courier service availability, weather conditions, public holidays, and other logistical circumstances.

Delivery timelines begin after the order has been processed and handed over to the shipping partner.

4. Shipping Coverage

wearvibehub.com primarily serves customers across India.

We aim to deliver to serviceable locations throughout India, subject to courier partner availability and delivery network coverage.

Before placing an order, customers should ensure that:

  • Their PIN code is correct.

  • Their complete delivery address is provided.

  • Their mobile number is active and reachable.

  • The delivery location is serviceable by our shipping partners.

Orders placed for non-serviceable PIN codes may be cancelled, and any applicable payment will be refunded according to our refund process.

5. Shipping Charges

Shipping charges, if applicable, will be displayed during checkout before the customer confirms the order.

The shipping cost may depend on factors such as:

  • Delivery location.

  • Product weight and package dimensions.

  • Courier partner rates.

  • Promotional offers or shipping discounts.

If free shipping is offered on selected products or during promotional campaigns, the applicable conditions will be communicated on the website.

Customers should review the final order summary before completing their purchase.

6. Cash on Delivery (COD)

wearvibehub.com may provide Cash on Delivery (COD) as a payment option for eligible orders and serviceable PIN codes.

For COD orders:

  • Customers are required to pay the applicable order amount at the time of delivery.

  • Customers should keep the exact or required payment amount ready.

  • COD availability depends on courier partner support and delivery location.

  • Customers should provide a valid mobile number to receive delivery updates.

  • Repeated refusals or unsuccessful delivery attempts may affect future COD order acceptance.

Customers are requested to place COD orders responsibly and accept delivery when the shipment arrives.

7. Order Tracking

Once an order has been dispatched, tracking information may be shared with the customer through SMS, email, or other available communication channels.

Customers can use the tracking details to check the shipment status through the relevant courier partner's tracking service.

Please allow some time for tracking information to become active after dispatch. In certain cases, tracking updates may take 24–48 hours to appear.

If tracking information is unavailable or has not been updated for an extended period, customers may contact our support team for assistance.

8. Incorrect or Incomplete Shipping Address

Customers are responsible for providing accurate and complete delivery information while placing an order.

Please carefully verify the following details:

  • Full name of the recipient.

  • House number, street, and locality.

  • Village, town, or city.

  • District and state.

  • Correct PIN code.

  • Active contact number.

wearvibehub.com will not be responsible for delivery failures caused by incorrect or incomplete information supplied by customers.

If you notice an address error after placing an order, contact us immediately. We will try to assist with corrections if the order has not already been dispatched.

Once an order has been handed over to the courier partner, address modification may not be possible.

9. Delayed Shipments

Although we make reasonable efforts to ensure timely delivery, unexpected delays may occasionally occur.

Possible reasons include:

  • Severe weather conditions.

  • Natural disasters.

  • Transportation disruptions.

  • Public holidays.

  • Courier network delays.

  • High order volumes during sales or festive seasons.

  • Incorrect delivery information.

  • Unexpected operational circumstances.

In such situations, we request customers to allow additional time for delivery.

If your shipment appears significantly delayed, please contact our customer support team with your order number.

We will make reasonable efforts to coordinate with the shipping partner and provide an update.

10. Failed Delivery Attempts

Courier partners may attempt delivery multiple times depending on their operational policies.

A delivery attempt may fail because:

  • The customer is unavailable.

  • The provided address cannot be located.

  • The phone number is unreachable.

  • The customer refuses to accept the package.

  • The delivery location is inaccessible.

Customers are requested to remain available at the provided address and respond to courier calls whenever possible.

If a shipment is returned to us because of repeated unsuccessful delivery attempts, the order may be treated as a Return to Origin (RTO).

Any applicable refund or re-shipment will be handled according to our relevant policies.

11. Damaged Packages

We take reasonable care when packaging products before dispatch.

However, packages may occasionally become damaged during transportation.

If you receive a package that appears visibly damaged, customers are advised to:

  1. Take clear photographs of the outer packaging.

  2. Record an unboxing video whenever possible.

  3. Keep the original packaging and shipping label.

  4. Contact us as soon as possible with the order details.

  5. Share supporting photographs or videos for verification.

Our support team will review the complaint and guide you according to the applicable Return and Refund Policy.

12. Missing or Incorrect Products

If your package contains a missing, incorrect, or different product from what you ordered, please notify us promptly.

To help us investigate the issue, provide:

  • Your order number.

  • A description of the problem.

  • Clear photographs of the received product.

  • An unboxing video, if available.

After reviewing the information, we will determine the appropriate resolution according to our Return and Refund Policy.

13. Multiple Shipments

In certain circumstances, products from a single order may be dispatched separately.

This may happen because of product availability, warehouse arrangements, packaging requirements, or logistical considerations.

If an order is shipped in multiple packages, customers may receive separate tracking details for each shipment.

The delivery dates of different packages may vary.

14. Order Cancellation Before Dispatch

Customers who wish to cancel an order should contact our support team as soon as possible.

Cancellation requests may be accepted if the order has not yet been processed for dispatch.

Once an order has been dispatched, cancellation may no longer be possible through our standard cancellation process.

For prepaid orders, approved cancellations will be refunded according to the applicable refund procedure.

For COD orders, no advance payment refund is applicable unless an amount was collected.

15. Return to Origin (RTO)

An order may be returned to our business address by the courier partner if delivery cannot be completed.

Common reasons include:

  • Customer refusal.

  • Incorrect address.

  • Repeated unsuccessful delivery attempts.

  • Customer unavailability.

  • Delivery location being non-serviceable.

If an order is returned to origin, customers can contact us to discuss the available options.

Any refund, replacement, or re-shipment will be subject to order verification and our applicable policies.

16. Delivery Inspection

Customers are encouraged to inspect their packages upon receipt.

Please check the outer packaging and verify the received items against your order confirmation.

If you notice any visible damage, missing items, or incorrect products, report the issue to our support team promptly.

Reporting an issue early helps us investigate the matter more efficiently.

17. Force Majeure

wearvibehub.com shall not be held responsible for delays or failures in shipping and delivery caused by circumstances beyond our reasonable control.

Such circumstances may include natural disasters, floods, earthquakes, government restrictions, strikes, transportation interruptions, pandemics, or other unforeseen events.

We will make reasonable efforts to communicate significant disruptions and assist customers wherever possible.

18. Customer Responsibilities

To ensure a smooth delivery experience, customers are requested to:

  • Provide correct shipping information.

  • Enter a valid contact number and email address.

  • Check product details before placing an order.

  • Remain available during the expected delivery period.

  • Respond to courier communications when necessary.

  • Accept genuine orders placed through the website.

  • Contact customer support if any shipping issue occurs.

Customers should also review the website's Terms and Conditions and Return and Refund Policy before making a purchase.

19. Changes to This Shipping Policy

wearvibehub.com reserves the right to modify, update, or revise this Shipping Policy whenever necessary.

Any changes will be published on this page with an updated effective date.

Customers are encouraged to review this page periodically to stay informed about our shipping and delivery practices.

Continued use of our website and placement of orders after policy updates will be subject to the revised terms, to the extent permitted by applicable law.

20. Contact Us

If you have questions about shipping, delivery, tracking, delayed shipments, or any other delivery-related concern, please contact us.

Store Name: Wear Vibe Hub
Website: https://wearvibehub.com
Email: wearvibehub@gmail.com
Phone: +91 8436247527

Business Address:

BADULIA, P.O:- SAGRAI, P.S:- KHANDAGHOSH, DIST.- PURBA BARDHAMAN, West Bengal, India – 713424.

GST Number: 19AIAPR8299N1Z6

Our team will make reasonable efforts to assist you and address your concerns.

Thank you for shopping with wearvibehub.com. We appreciate your trust and look forward to providing you with a convenient and satisfying fashion shopping experience.

Wear Vibe Hub – Fashion That Reflects Your Vibe.