Privacy policy
Effective Date: November 10, 2026
Website: https://wearvibehub.com
Business Name: Wear Vibe Hub
Email: wearvibehub@gmail.com
Phone: +91 8436247527
Business Address: BADULIA, P.O:- SAGRAI, P.S:- KHANDAGHOSH, DIST.- PURBA BARDHAMAN, West Bengal, India – 713424
Business Category: Fashion Apparel
GST Number: 19AIAPR8299N1Z6
1. Introduction
Welcome to Wear Vibe Hub (wearvibehub.com). We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, process, and protect your information when you visit our website, browse our products, create an account, place an order, or communicate with us.
By accessing or using our website, you agree to the practices described in this Privacy Policy. If you do not agree with any part of this policy, please discontinue using our website.
We operate an online Fashion Apparel store offering clothing and fashion-related products. Protecting customer information is an important part of our commitment to providing a safe, reliable, and transparent shopping experience.
2. Information We Collect
When you visit or shop through our website, we may collect different types of information depending on how you interact with our services.
A. Personal Information
When you place an order, register an account, or contact us, we may collect:
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Full name.
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Email address.
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Mobile or contact number.
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Billing address.
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Shipping or delivery address.
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Order details and purchase history.
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Information you voluntarily provide through customer support.
B. Payment Information
When you make a purchase, payment-related information may be processed through our selected payment service providers.
We do not intentionally store complete credit card or debit card details on our website. Payment information is handled according to the privacy and security practices of the relevant payment service provider.
C. Technical Information
When you browse our website, certain technical information may be collected automatically, including:
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Internet Protocol (IP) address.
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Browser type and version.
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Device information.
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Operating system.
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Website pages visited.
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Date and time of visits.
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Referring website information.
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General website interaction data.
This information helps us understand website performance and improve the shopping experience.
3. How We Use Your Information
We collect and use personal information for legitimate business and service-related purposes, including:
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To process and confirm customer orders.
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To arrange shipping and product delivery.
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To communicate order confirmations and delivery updates.
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To respond to customer questions and complaints.
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To provide customer support.
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To manage customer accounts.
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To process eligible returns, refunds, and exchanges.
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To improve website functionality and shopping experiences.
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To prevent fraudulent activities and unauthorized transactions.
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To maintain business, accounting, and tax records.
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To comply with applicable legal and regulatory requirements.
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To communicate important changes to our services and policies.
We will not use your personal information for purposes unrelated to the services described in this policy without an appropriate legal basis or consent where required.
4. Sharing of Personal Information
We respect your privacy and do not sell or rent your personal information to third parties for their independent marketing purposes.
However, we may share necessary information with trusted service providers to operate our online store and complete customer orders.
These service providers may include:
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Shopify: Our ecommerce platform provider, which supports website operations and order management.
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Payment Providers: To process customer payments securely.
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Delivery Partners: To arrange shipping and deliver purchased products.
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Technology Providers: To maintain website functionality, hosting, and security.
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Customer Support Services: To assist with customer enquiries.
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Legal Authorities: When disclosure is required by applicable laws, regulations, or valid legal processes.
We aim to share only the information reasonably necessary for the relevant service or legal purpose.
5. Cookies and Tracking Technologies
Our website may use cookies and similar tracking technologies to improve functionality and provide a better browsing experience.
Cookies are small text files stored on your device when you visit a website.
We may use cookies for the following purposes:
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To remember your shopping cart.
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To maintain website preferences.
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To improve website navigation.
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To understand visitor behaviour.
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To analyse website traffic and performance.
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To support website security.
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To provide relevant shopping experiences.
You can manage or disable cookies through your browser settings. However, disabling certain cookies may affect some website features, including shopping cart functionality and checkout processes.
Where required, we will obtain consent before using non-essential cookies or similar technologies.
6. Data Security
We take reasonable technical and organisational measures to protect customer information against unauthorized access, misuse, alteration, disclosure, or loss.
Our security practices may include:
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Secure website connections.
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Restricted access to personal information.
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Use of trusted ecommerce and payment service providers.
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Appropriate administrative safeguards.
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Regular review of website security practices.
Although we make reasonable efforts to protect personal information, no internet transmission or electronic storage system can be guaranteed to be completely secure.
Customers should also take reasonable precautions when using online services, including protecting their passwords and avoiding sharing sensitive account information.
7. Data Retention
We retain personal information only for as long as reasonably necessary to fulfil the purposes described in this Privacy Policy.
Certain information may need to be retained for:
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Completing orders and providing customer services.
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Maintaining purchase and transaction records.
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Handling returns, refunds, and disputes.
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Meeting tax, accounting, and legal obligations.
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Preventing fraud and protecting business interests.
When information is no longer required, we will take reasonable steps to delete, anonymise, or securely dispose of it, subject to applicable legal requirements.
8. Your Privacy Rights
Depending on applicable laws, you may have certain rights regarding your personal information.
These rights may include:
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Requesting access to personal information held about you.
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Requesting correction of inaccurate or incomplete information.
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Requesting deletion of personal information where legally permitted.
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Withdrawing consent where processing is based on consent.
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Raising concerns about how your information is handled.
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Requesting information about certain data-processing activities.
To exercise an applicable privacy right, please contact us using the details provided at the end of this policy.
We may need to verify your identity before processing certain requests. Some information may need to be retained where required by law.
9. Third-Party Websites and Services
Our website may contain links to third-party websites, payment gateways, delivery services, or other external platforms.
These websites operate independently and may have their own privacy policies, security practices, and terms of service.
We do not control the privacy practices of external websites. We encourage customers to review the relevant privacy policies before providing personal information to third-party services.
10. Children's Privacy
Our website and services are intended for general customers and are not specifically designed to collect personal information from children.
We do not knowingly collect personal information from children in circumstances where parental consent or other legal authorization is required.
If we become aware that personal information has been collected unlawfully from a child, we will take reasonable steps to address the situation in accordance with applicable laws.
Parents or legal guardians who have concerns about a child's personal information may contact us.
11. Marketing and Promotional Communications
We may use your contact information to send promotional offers, product updates, new collection announcements, or other marketing communications where permitted by applicable law and based on the required consent or legal basis.
You may opt out of promotional emails by using the unsubscribe option provided in the email or by contacting us directly.
Even if you opt out of promotional communications, we may continue sending essential service-related messages, such as order confirmations, shipping updates, refund notifications, and important account information.
12. Order and Delivery Information
To complete purchases made through wearvibehub.com, we may use your name, contact number, and delivery address to arrange order processing and shipping.
Necessary information may be shared with delivery partners for shipment and delivery purposes.
Customers are responsible for providing accurate contact and delivery details when placing an order. Incorrect or incomplete information may cause delivery delays or unsuccessful delivery attempts.
We use order information to manage customer enquiries, verify purchases, and provide relevant after-sales support.
13. Payment Processing
We may offer different payment methods depending on availability, including prepaid online payments and Cash on Delivery (COD).
Online transactions may be processed through third-party payment gateways. Such providers independently handle payment-related information under their applicable security and privacy policies.
For Cash on Delivery orders, relevant customer and delivery information may be shared with delivery partners to facilitate payment collection and delivery.
We do not request customers to disclose their payment passwords, OTPs, or other confidential banking credentials through email or unofficial communication channels.
14. Shopify Platform
Our online store is hosted on Shopify, which provides the ecommerce platform that allows us to display products and sell them online.
Information collected through our store may be processed by Shopify and its service providers as necessary to operate ecommerce features, manage orders, and provide related services.
Shopify may process certain information according to its own privacy policies and applicable terms.
Customers can review Shopify's privacy information at:
https://www.shopify.com/legal/privacy
15. International Data Processing
Some third-party service providers involved in operating our website may process or store information in locations outside your state or country.
Where personal information is transferred or processed internationally, we will take reasonable steps to ensure that such processing is conducted in accordance with applicable data protection requirements.
16. Changes to This Privacy Policy
We reserve the right to update, modify, or revise this Privacy Policy whenever necessary to reflect changes in our business operations, website features, legal obligations, or privacy practices.
Any updated version will be published on this page with a revised effective date.
Customers are encouraged to review this page periodically to stay informed about how their personal information is collected and handled.
Continued use of our website after changes are published will be subject to the updated policy, to the extent permitted by applicable law.
17. Grievance and Privacy Complaints
If you have any questions, concerns, complaints, or requests regarding the collection, use, storage, or protection of your personal information, you may contact us using the details below.
We will make reasonable efforts to review and respond to privacy-related enquiries within an appropriate timeframe and in accordance with applicable laws.
Where required by applicable Indian data protection laws, we will provide the relevant grievance redressal process and handle complaints according to the prescribed requirements.
18. Contact Information
For privacy-related questions, personal information requests, or complaints, please contact:
Business Name: Wear Vibe Hub
Website: https://wearvibehub.com
Email: wearvibehub@gmail.com
Phone: +91 8436247527
Business Address: BADULIA, P.O:- SAGRAI, P.S:- KHANDAGHOSH, DIST.- PURBA BARDHAMAN, West Bengal, India – 713424
Business Category: Fashion Apparel
GST Number: 19AIAPR8299N1Z6
We appreciate your trust in Wear Vibe Hub. Your privacy and confidence are important to us, and we remain committed to handling your personal information responsibly while providing a reliable online fashion shopping experience.
Thank you for shopping with Wear Vibe Hub!